At Daily Wear Shop, we’re committed to making your premium fashion experience seamless from checkout to delivery—and beyond. Our transparent policies ensure you can shop with confidence.

Shipping Information

Order Processing

We carefully handpick and inspect each item before shipping. Please allow 1-2 business days for order processing before your package ships.

Shipping Options

We offer two convenient shipping methods to our global customers (excluding some remote Asian regions):

  • Standard Shipping ($12.95)
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipment
    • Includes tracking and insurance
  • Free Shipping (Orders over $50)
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipment
    • Includes basic tracking

Note: Delivery times are estimates and may vary depending on customs processing in your country. We recommend choosing standard shipping if you need your items by a specific date.

Returns & Exchanges

We want you to love every piece from Daily Wear Shop. If you’re not completely satisfied, our hassle-free return process makes it easy to exchange or return eligible items.

Our Return Policy

  • Returns accepted within 15 days of receiving your order
  • Items must be:
    • Unworn, unwashed, and in original condition
    • With all tags attached
    • In original packaging

Important Hygiene Note: For health and safety reasons, we cannot accept returns on underwear, swimwear, or pierced jewelry unless items arrive damaged or defective.

How to Return or Exchange

  1. Contact Us

    Email our style advisors at [email protected] within 15 days of delivery with:

    • Your order number
    • Return request details
  2. Receive Authorization

    We’ll respond within 48 hours with:

    • Return Merchandise Authorization (RMA) number
    • Detailed return instructions
  3. Package Your Items

    Securely pack items in their original packaging with the RMA number clearly visible.

  4. Ship Your Return

    Send to our Oakland studio using a trackable shipping method:

    Daily Wear Shop Returns
    1 Kelton Court
    Oakland, US 94611

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • For exchanges, we cover shipping costs for your new item after receiving your return

Refund Process

After we receive and inspect your return:

  • Refunds processed within 5-7 business days
  • Credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping fees are non-refundable
  • You’ll receive email confirmation when complete

Exchange Process

For size or color exchanges:

  • Follow the standard return process above
  • Include a note specifying your desired exchange item
  • We’ll ship your new item within 2 business days of receiving your return

Damaged or Defective Items

If your item arrives damaged:

  • Contact us within 48 hours of delivery
  • Include photos of the damaged item and packaging
  • We’ll arrange a free return and expedite your replacement or refund

International Returns

For our global customers:

  • Return shipping costs are the customer’s responsibility
  • Customs fees are non-refundable
  • Mark packages as “Returned Goods” to avoid additional charges

Need Help?

Our style advisors are always happy to assist at [email protected].

Thank you for choosing Daily Wear Shop for your premium fashion essentials—we appreciate your trust in our brand.